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Saeco Frequently Asked Questions

Q: What do I need a coffee machine for?

A: Saeco coffee machines brew real Italian coffee - espresso and cappuccino - in only 25 seconds. They are ideal for home or office, cafe, bar or restaurant. This is a real gem for people who appreciate coffee of outstanding quality and can count money.

With such machines, coffee is not only of professional quality but also of very low cost. Small espresso machines can bring you the joy of outstanding espresso and cappuccino every day, and with their modern design they will beautifully fit in every kitchen.

Q: Why Saeco?

A: The main difference between Saeco coffee machines and analogues of other brands is patented central unit. It allows to significantly lower the cost of the machine while keeping professional quality of brewing. The unit is capable of making more than 30 thousand servings (more than 2 tons of coffee) and can be easily removed from the machine for washing it. Other brands have a more complicated non-removable brewing device, which complicates operating the machine and makes repairs more costly.

The main advantage of Saeco espresso machines is SAECO CREMA - unique patented engineering design of coffee chamber. The chamber is equipped with a special valve that allows to keep working pressure in the chamber while brewing coffee. Extra "pressing" of ground coffee is not needed. As a result, valuable substances are maximally extracted from coffee, and what goes into the cup is flavorful aromatic beverage with thick and stable coffee foam.

Other advantage of Saeco espresso machines is exceptional portability together with high performance and reliability. The whole process of brewing, from dropping ground coffee into coffee chamber to ready-to-drink espresso, takes about 1 minute.

At the very beginning of creation their coffee equipment SAECO chose its motto - "Bar comes home", providing restaurant quality of making espresso in home or office machines. The exact adherence to this rule makes the SAECO label an assurance of superb quality of espresso brewing and reliability of the machine.

Q: What about performance of a Saeco coffee machine? How many coffee servings can it make within an hour?

A: The time of making coffee in a Saeco coffee machine is 25 seconds. During this time the machine manages to grind and brew coffee and to dispose the waste into a special container.

Counting the time needed for adding coffee beans and water, the performance will be:

- for a professional consumer - 150 servings per hour;

- for home and office - one serving in 25 seconds.

Q: What pressure is used in Saeco coffee machines?

A: In all Saeco models the pressure is 15 bars (1 bar is approximately equal to 1.02 atmospheres). High pressure is needed for making real Italian espresso, so that with tightly pressed ground coffee espresso would be ready in 20 seconds. It allows to extract substances that are useful for the body and to guard off the harmful ones. Espresso made under high pressure is strong, fragrant and with a thick stable coffee foam. This can't be achieved if the pressure in the machine is low.

Q: How reliable is the machine? I am worried about its plastic body.

A: Working surfaces of Saeco coffee machine are made of metal, and the body and central unit are made of modern heat-resistant plastic. This allows not only to substantially lower the cost of the coffee machine, but also makes its work more quiet, since metal body amplifies the sound of a working coffee grinder. Operational resource of the central unit is more than 30 thousand servings. Repairs of a Saeco coffee machine is much cheaper than repairs of metal analogues.

Q: What kind of water can be used for making espresso?

A: To make espresso in a Saeco coffee machine, you can use any kind of drinking water. But, the cleaner is the water the better is the taste of espresso. Any cold non-carbonated water will fit.

Q: What kind of coffee is suitable for a Saeco coffee machine?

A: Normally espresso is made of dark roasted coffee. It is usually espresso mixes; French and Vienna roasting can also be used.

Q: What king of milk is good for making cappuccino?

A: Milk should be whole, cooled, of low or average fat content. If the milk wouldn't foam, it means it is made of a powder concentrate or overheated in the process of frothing.

Q: What should cups for espresso look like?

A: Cups for espresso should have walls of optimal thickness so that coffee would stay hot for a long time. Also, according to the rules, espresso should be poured into a pre-warmed cup.