Very happy with this purchase, and it arrived faster than I expected. It makes dense gelato with minimal air incorporation. My typical batch is a little over a quart and it goes from body temperature to frozen in about 20 minutes. I can make a batch in about 40-50 minutes start-to-finish by placing the hot pan in sink with cool water and stirring for 5 minutes to bring the temperature down fast. Clean up is easy with the removable bowl.
The Nemox Gelato Pro 2500 instruction sheet recommends turning the refrigeration button on five minutes before you pour in the gelato custard. If this is done, the custard instantly freezes to the side of the bowl, locking the mixing paddle. I would recommend to skip this step and turn the refrigeration unit on with the chilled custard already in the bowl and just before the motor is turned on. I made perfect gelato in less then 15 minutes this way. Thanks again, John Osborne.
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