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Testimonials - Buyer Reviews


Order: Gina Parr
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I received what I ordered in a very timely manner. Very satisfied!
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Order: Kay Rousseau
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Product came quickly, and though one cup was broken, following my phone call, a replacement cup was quickly sent & received.I appreciate how everything was handled. No hassle at all.
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Order: Volkov Enterprise
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Great site; use it for last two yrs. Fast deliveries.
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Order: Judy Zlatnik
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Always use for pots and replacement rings I can't find anywhere else.
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Order: Kathleen Maria Ibarra
Rating: Excellent
Comments: Price Rating: Not Rated
Shipping Options Rating: Not Rated
Delivery Rating: Not Rated
Ease Of Purchase Rating: Not Rated
Customer Service Rating: Not Rated
Notes: I was delighted to purchase my 3-cup Bialetti coffee pot. I purchased my first one over 20 years ago and the quality has remained consistent. My overall shopping experience was essentially effortless and I received my purchase quickly.
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Order: Inmaculada Guasp
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: The most competitive price of Illy ese pods on the market and amazingly fast delivery. I'll be back for sure. -------------------------------------------------------------------------------
Order: Brian Flees
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Notes: I purchased an espresso grinder and their price was among the lowest I could find. I had no need for customer service because it shipped quickly (during the holidays btw) and arrived in great condition and packaging. I would definitely recommend to others.
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Order: Birdie Kawakami
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Awesome selection with excellent products. Customer service exceptional when I phoned with question.
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Order: Gloria Menchero
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Excellent merchandise. Quick delivery.
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Order: Susan Bradford
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Received items when promised in condition promised, would shop with them again
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Order: Roger Scott Devoid
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: The service and Price on the product that I purchased was excellent!
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Order: David Jacobsen
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Perfect, as always.
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Order: bernd stoeger
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I will definately use your service again.
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Order: Kevin Kane
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Notes: The only reason I gave a 4 in Delivery is that it took a couple of days longer than was stated to arrive, and it was a gift. so I was expecting it sooner. Anyway, great company, great product!!
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Order: William Hiebert
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Slow time between placing an order and receiving delivery.
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Order: David Jacobsen
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: My coffee actually arrived before the email receipt...that's fast.
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Order: Gregory Hamilton
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent BCustomer Service Rating: Excellent
Notes: This is the best coffee machine,fresh coffee from the grinder right to a awesome cup,so easy and fun to use.
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Order: Jeffrey Ruidl
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: High quality product at an affordable price -- economically and timely shipped. Just what you want as an online customer!
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Order: Sharon Schroeder
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Very fast service and free shipping. There was a part missing and I called the service center and they shipped the missing part right out. It should be here in the next day or two. Good company.
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Order: Thomas Altiere
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I am very pleased with the espresso coffee maker. I have bought several of these coffee maker and am glad that I have found this website. I will use it every time to buy one of these pots. Thank you for your service. Tom
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Order: David Murdocca
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Have not been disappointed yet. Very accommodating.
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Order: Julie K. Cobian
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Notes: Delivery: scary fast!!! Would definitely order from them again.
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Order: Alexander Nowak
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Bought an espresso machine at a good price. It was packed very carefully and shipped promptly. I would buy there again. The only cons is that they ship coffee/espresso only in large quantities.... Order: Madalyn Traun
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I am very happy with my Espresso coffee pot; it looks exactly like the one I saw Giada use on the Food Network. Thank you for the opportunity to tell you about it.
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Order: Chad Karas
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Bad
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Notes: You should work on better shipping options I ended up paying as much for shipping as what I purchased that's not right
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Order: Peter Smith
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: The Gaggia ESE pods are of excellent quality
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Order: Anthony Murdocca
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: 800-ESPRESSO.com aims to please. I have never been disappointed and will recommend it to friends.
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Order: Anthony LaMacchia
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Have use 800-ESPRESSO for 4 years. They always have done a great job. Thankyou for stocking Kimbo!!
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Order: Rio Prince
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: This is the cheapest place to find the Nemox Dell'Opera on the net. Free shipping, too. I opted for the slowest shipping option and it arrived before 2 weeks had passed; I live about as far from NJ as possible on the West coast, so that was fine. The item arrived TRIPLE boxed, with multiple layers of padding and stuffage, but no styrofoam peanuts (yay). This machine has an integrated grinder, and the hopper had traces of coffee grounds in it, which told me it had been tested before being sent to me. When I had a problem with the machine's operation, I sent an email to support on Friday night and got a call from customer service Monday before Noon my time. "Don" knew exactly what the problem was, gave me instructions and after a quick bit of adjustment, I was good to go. I am now drinking better home espresso than ever before, and my wife is *very* happy about it--apparently great espresso can be an aphrodesiac.
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Order: Amy DelliPaoli
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Notes:The store has a very nice selection and they were great with the getting the product out to me. Even had an otem that few carry. Overall very happy and would definately use them again.
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Order: Steve Sato
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:Exellenct product and fast shipment. The trusted seller. Recommended
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Order: John Simmons
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:The coffee machine is like a little piece of art - a beautiful design with brass off-setting the stainless steel; and, it makes great espresso. Arrived in a timely manner, well-packaged.
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Order: Esteban Baeza
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:Fast delivery, great product!!!
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Order: Terri Collins
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:Excellent service. I got the product in a timely manner and was very satisfied with the product.
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Order: Debbie Newhouse
Rating: Excellent
Comments: Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:Great customer service, they even recontacted me to confirm order since I had some questions.
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Order: David Wolter
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:Great products at a cheap price. Had the best price on the internet and came with fear shipping. Item was well packaged. Did not need to use customer service for any problems. Would buy from them again.
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Order: Anthony Murdocca
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:800-Espresso.com is my Internet store of choice to purchase Mauro Deluxe Espresso Coffee Beans. I am never disappointed: They follow instructions to the T, the beans are fresh, and the delivery is very timely. I also appreciate the discount coupon.
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Order: Elaine Koedatich
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:I love my new expresso coffee pot I bought from you. The quality is teriffic and it was delivered right on time. Thank you , Elaine Koedatich
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Order: kim morgan
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:This is such a great espresso machine. 800-Espresso was excellent the customer service great Thanks
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Order: Roxanne Gray
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Notes:Great selection, good information on the site, and good prices to boot. My only complaint was that the initial notice of shipment did not include a tracking number, and I only received that tracking number two days after we received the product.
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Order: Curtis Campbell
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:Great service. Great machine. I had completed my order for the Gelato Chef online and then found the Nemox Oxiria model. I called and left a VM. My call was quickly returned and without any hesitation they changed my order. Delivery was very fast and FREE! I have spent 2 days making a total of 12 batches of gelato and the Nemox has done everything that I asked from it. 40 minute batches with delicious results. I would buy this machine again and I would buy it through this company again.
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Order: Lynn Spencer
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:I hope other people discover the great products this company provides beyond the expected line of coffee makers.
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Order: Andrew T. Stephenson
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:I am very much impressed with the Customer Service and personalized follow up that I received. The only reason Customer Service isn't rated a '10' is because I couldn't vote any higher! R.D. Stephenson
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Order: Edgar Starr
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:Item was just what I wanted, arrived in the usual amount of time, and was in decent shape once I got it.
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Order: Lynn Spencer
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:I was very pleased with the wide range of unique products. I'll check back here again when I need more gift ideas.
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Order: Linda K Rodriguez
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Extremely happy with the product purchased. It was as advertised, I had multiple sizes to choose from, multiple
Shipping Options if needed sooner and it arrived quickly (chose least expensive option) and was in perfect condition.
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Order: Edward Rosenthal
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: OK
Notes: Site is a bit misleading - thought i was getting expresso AND cappucino cups together - only got cap cups had to go back and order the espresso ones otherwise a first rate experience all the way
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Order: Melyssa LaMacchia
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Always a pleasure to deal with and they have our favorite coffee!!!
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Order: Elise Patin
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I enjoyed shopping on your site. Your products are beautyful . I checked all the sites I could and none compared to you for me. There is only one thing that I would rather have and you might consider is that I wanted a wooden handle. The kettle is beautiful and I leave it out for all to see....Thanks again....
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Order: Dana Norberg
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: OK
Notes: My experience with this company was good over-all. The prices were a little higher than I would have preferred, but for what I was looking for other places were much higher. There needs to be a spot for "not applicable": I can't really comment on their customer service because I did not need to use it since I had no problems or concerns. The order came in good time, and everything was fine when it arrived.
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Order: Isidoro Reyes
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Notes:Everything was great in selecting and shipping I can complaint keep up the great work.
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Order: Yehuda Matza
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Notes: The best about this merchant is the price and shipping. The price is very good compared to other merchants and shipping costs are very low. Customer service is a bit sluggish..but still very useful. Overall, I ordered several times from them and always was very satisfied. Definitely a reliable and recommended merchant.
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Order: Wayne G. Merli
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent Body: From the picture, I thought it would be larger. It was received a day or so later than promised. It makes terrific espresso.
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Order: helene tanguay
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Notes: I think it works good. I like the idea of stainless steel for the working parts. I could not tell by looking at the picture that the grind receiver was plastic though, We take the grinds and store them in a glass container. It is working out okay. God Bless You with a great day!
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Order: Anthony Murdocca
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: This company is excellent. It complied with all my requests and delivered my order within three business days. The service following the sale is top notch. The box containing six 1-Kg bags of Caffè Mauro was damaged while under the care of UPS and was missing one bag. Within a day of reporting the problem 800-ESPRESSO.com credited the price of the loss to my credit card. Since UPS advised me to keep the box and its contents as is for five days in case they needed to inspect it, I did not fully open it until the time had expired. To my surprise, I discovered that a second bag was missing. UPS refused to process a second claim even though I followed their instructions. 800-ESPRESSO.com, on their own, shipped the bag as a goodwill gesture, I will definitely use 800-ESPRESSO.com in the future and recommend it without hesitation.
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Order: Anthony LoSasso
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: They had exactly what I wanted & shipped it extremely fast. Now I know where to go to get all the LavAzza Oro Gold that I need! thanks!
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Order: Deb Ridings
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Excellent service! I had a question after the purchase..a CSR (Fred) called within hours and answered to our satisfaction. Would recommend and will be a returning customer! Thanks, Deb R
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Order: Sebastiano Gulizia
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Overall, an excellent buying experience. We will keep buying coffee from 800-espresso.
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Order: Martin H. Eastburn
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Quality packing Quality shipper Quality condition of product box inside shipping box. Martin
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Order: LYNN PHARES
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: exactly as promised. proper representation of product exact date of delivery, huge selection and price range. more you could not ask.
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Order: Bruce Kane
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Not Rated
Note: Recipient of this gift item , very pleased.
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Order: Steve Wells
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Great to do business with and will shop there again.
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Order: Heidi Nieman
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Notes: I ordered the Max Burton mobile oven. It arrived two days later. I was amazed at how fast it arrived. The product was exactly what I ordered. I would use this merchant again if they carried an item I wanted to purchase.
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Order: Lorie Warren
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I was very pleased to find an alternative method of frothing milk. This machine is a dream come true for me. The price was the best part of the deal. I had a holiday for contend with in regards to the delivery, otherwise my entire shopping experience was excellent. Thanks!
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Order: Gail Reysa
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: This was a wedding gift. It was sent directly to the couple with no problem. So far, so good.
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Order: Anthony Krug
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Great customer service, will be shopping with them again.
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Order: Evelyn Wright
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: This was just what bI was looking for and at a great price. It came even sooner than I expected.
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